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Resilience and Reinvention:
Enterprise IT in 2022
Thursday, December 09, 2021
11:00 AM – 4:00 PM ET
(8:00 AM – 1:00 PM PT)
The IT infrastructure solutions that enterprises hastily deployed in 2020 appear to still be holding fast in 2021, as they await relief from “a return to normal.”
However, in 2022, many businesses will begin making real IT investments again: to address both growth opportunities and harsh realities—sustainability, cybercrime and hybrid workforces keep the pressure high; automation and AI promise solutions that, in turn, create new challenges. In this virtual event, attendees will learn about the global trends that will shape IT around the world in 2022 (and how IT could shape the world).
Thursday, December 09, 2021
11:00 AM – 4:00 PM ET
(8:00 AM – 1:00 PM PT)
Agenda
11:00 AM – 11:45 AM EST
Keynote
Presented by: InformationWeek
Sponsored by: Axway
Speaker: Daniel Mayo
11:45 AM – 12:00 PM EST
Fireside Chat
Presented by: Information Week
Sponsored by: Axway
Host: Sara Peters | Guest: Brian Otten
The session will provide an insider’s view of important industry trends, provide insights about what enterprise CxOs should expect in 2022, and give business IT strategists innovative ways to meet the challenges facing them next year.
12:00 PM – 12:15 PM
Break/Spotlight Video
Presented by: No Jitter
Sponsored by: RingCentral
12:30 PM – 1:15 PM EST
Panel Session I: Unified Communications & Collaboration: Supporting the Digital Workplace in 2022
Presented by: No Jitter
Sponsored by: RingCentral
Moderator: Eric Krapf | Panelists: Brent Kelly and Ken Zeng
It’s no understatement to say that communications and collaboration technology have kept many enterprises going through the pandemic, by supporting the remote access and digital experiences that employees and customers required. Heading into 2022, the job is now to solidify these advances and provide more consistency and strategic vision for enterprise digital workplaces. This session will focus on four key areas that will be critical to UC&C and digital workplaces in 2022:
  • The Next Normal: How enterprises and technology providers will support the modes of hybrid work that emerge from the uncertainties and debates of 2021
  • Unified Communications/Contact Center Cloud Transition: How to leverage the rapid transition to cloud services that are causing disruption and risk to established business models and traditional vendors
  • Customer Engagement: How emerging solutions require an integrative and programmable platform approach to deliver next-gen customer service, marketing engagement, and salesforce engagement
  • Workplace Mobility: How enterprise mobility will be vital in supporting a new wave of hybrid workers, frontline workers and in enabling the next normal
1:30 PM – 2:00 PM EST
Spotlight Webinar: Data Ecosystems – Why APIs are a Driving Force

Presented by: InformationWeek
Sponsored by: Axway
Speaker: Brian Otten

Access to data and data-enabled innovation are at the heart of open platform initiatives across all industries.

But what happens with that data and how does it create new value for end users and providers? How can you align your data ecosystem and ensure it is transformational, consumable, real-time, and trustworthy? Discover how an API First approach can help you build a data ecosystem that supports key initiatives for you and your partners.

2:15 PM – 3:00 PM EST
Panel Session II: The Future of Data Centers: The Convergence of Performance, Reliability and Sustainability is Coming, Don’t Be Left Behind!
Presented by: Data Center Knowledge
Moderator: Max Smolaks
Panelists: Moises Levy and Chris Bronk

The data center is the backbone of the digital world and continues to evolve with compute-intensive and data-intensive workloads taking center stage.

Responses to multiple Omdia surveys point to workloads like AI and analytics growing the fastest in the enterprise data center and in the cloud. These are increasingly processed on highly optimized servers which push the power envelope of data center racks.

Given that the ICT industry has agreed on a science-based target to reduce greenhouse gas emissions by 45% between 2020 and 2030, data center operators and their customers will need to strike the right balance between performance, reliability and sustainability. This is exemplified by responses in our colocation services survey where companies indicated that renewable energy is a strong driver for colocation adoption and is increasing in importance.

But sustainability is about more than renewable energy—new technologies can improve resource efficiencies and operations practices. Liquid cooling, smart grid ready UPS and power efficient IT equipment all have their role to play. Recycling, renewing and reusing data center equipment and components is another key way to lower the greenhouse gas emissions of the ICT industry to meet its commitments.

In this panel we will discuss best practices and where the lowest hanging fruit is to set attendees on a path to rapidly transform their business practices in 2022.

3:15 PM – 4:00 PM EST
Panel Session III: The Shifting IT Operations Landscape
Presented by: ITPro Today
Moderator: Wendy Schuchart
Panelist: Roy Illsley and Jayne Groll

Innovation, adaptability and speed are some of the major mandates that enterprises have placed on the IT department.
The ongoing evolution on the Ops side is ripe for change as the march toward higher levels of efficiency continues unabated. DevOps could eventually give way to NoOps, with its promise of fully automated infrastructure and IT management activities; while CloudOps and DevSecOps bring speed, security, and adaptability to the operations table.

Omdia also foresees an increase in adoption of AIOps as the overarching technology that can bring all the management practices (observability, rapid mitigation, augmented decision making, self-healing, auto-scaling, etc.) in IT together.

This panel will discuss the impact that various “Ops” models will have on IT in 2022 and beyond.

Speakers & Panelists:

Brian Otten
Digital Transformation Catalyst, Axway
Sara Peters
Editor-in-Chief,
InformationWeek and
Network Computing
Ken Zeng
AVP, GTM Marketing,
RingCentral
Daniel Mayo
Senior Research Director Enterprise IT,
Omdia
Eric Krapf
GM,
Enterprise Connect
Brent Kelly
Principal Analyst,
Omdia
Max Smolaks
Senior Editor,
Data Center Knowledge
Moises Levy
Principal Analyst,
Data Center Sustainability
Wendy Schuchart
EIC,
ITPro Today
Roy Illsley
Chief Analyst Cloud & Data Center,
Omdia
Chris Bronk, Ph.D.
University of Houston Associate Professor and UH Cybersecurity Program Director
Jayne Groll
DevOps Institute CEO

Prizes & Interaction

Attend the live conference on Thursday, December 09, 2021 and win! The more you participate, the more points you earn! It’s that simple. You’ll earn prize points for each activity you participate in throughout the virtual conference. Points will be calculated at the end of the live event day.
*Giveaways are limited to North American residents only. Winners are limited to one prize per calendar year for Informa Tech sponsored events.

Explorer Giveaway

30 Points

Session Viewed

25 Points

Zone Visits

20 Points

Location Chat Attended

10 Points

Documents Viewed

10 Points

Take Show Survey

Diamond Sponsor

axway-cards
Platinum Sponsor
Resilience and Reinvention: Enterprise IT in 2022
Thursday, December 09, 2021
11:00 AM – 4:00 PM ET
(8:00 AM – 1:00 PM PT)

Brian Otten
Digital Transformation Catalyst, Axway

Brian Otten, Axway Digital Catalyst Business-Led Digital & API Strategy, Adoption & Execution. 25+ years of experience partnering with large enterprises guiding strategy, adoption and execution of business technology transformation and data management/governance.

Sara Peters
Editor-in-Chief,
InformationWeek and Network Computing

A journalist for 20 years, Sara Peters has spent most of her career covering cybersecurity and enterprise IT, with a dash of basketball on the side. Before joining InformationWeek and Network Computing, she was senior editor at Dark Reading and a featured columnist for Bleacher Report.

Ken Zeng
AVP, GTM Marketing,
RingCentral

Ken Zeng brings 20 years of enterprise technology experience to his role as AVP of Product Marketing, GTM at RingCentral. He is focused on developing and executing GTM strategies to drive disruption and accelerate digital transformation in the communications space with SaaS, cloud, analytics, mobility and AI solutions.

Throughout his career, Ken has led strategy, GTM, and solution architecture teams, helping customers tackle challenges in cloud migrations, data management, integration, analytics, security, and content management. In addition, he has industry experience in collaboration, IT outsourcing, and data center management operations. Before joining RingCentral, he worked at enterprise companies such as Oracle, WebEx, Navisite and Borland.

He has a bachelor’s degree in computer science from California State University, Chico.  He is an experienced 20-year, work from anywhere veteran.

Daniel Mayo
Senior Director,
Enterprise IT

As senior research director for Enterprise IT, Daniel leads Omdia’s work servicing enterprises and enterprise vendors around ICT management and business platforms, with a personal focus on the financial services industry. This includes Omdia’s Insight and Target portfolios providing primary perspectives on enterprises’ ICT investment priorities and enterprise-specific views on ICT spending.

Daniel has over 20 years’ experience as financial services technology analyst with expertise in digital and core banking, risk and compliance, as well as tracking, and forecasts overall ICT spending and investment allocation across the financial services sector. He has worked with institutions across Asia Pacific, Europe, and North America supporting multiple lines of business including retail banking, corporate banking, wealth management, and buy- and sell-sides of the financial markets.

Daniel has a Bachelor of Arts and master’s degree in economics from Cambridge University.

Eric Krapf
General Manager and Program Co-Chair,
Enterprise Connect

Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He also serves as Research Director for the Digital Workplace Practice at Omdia, the industry analyst & market research division of Informa Tech. Eric has been Enterprise Connect’s Program Co-Chair for over a decade. He is also publisher of No Jitter, the Enterprise Connect community’s daily news and analysis website.

Eric served as editor of No Jitter from its founding in 2007 until taking over as publisher in 2015. From 1996 to 2004, Eric was managing editor of Business Communications Review (BCR) magazine, and from 2004 to 2007, he was the magazine’s editor. BCR was a highly respected journal of the business technology and communications industry.

Before coming to BCR, he was managing editor and senior editor of America’s Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.

Brent Kelly
Principal Analyst,
Omdia

Brent Kelly is a principal analyst for unified communication and collaboration within Omdia’s Digital Workplace team. With 20 years of experience as an analyst focusing on quantitative and qualitative research, Brent is a well-known contributor to NoJitter and a popular presenter at Enterprise Connect.

Brent began working as an analyst in January 2001 and held positions as a senior analyst and partner at Wainhouse Research, a vice president and principal analyst at Constellation Research, and more recently as a president and principal analyst at KelCor Inc.

Dr. Kelly also holds a PhD in chemical engineering, and his dissertation focused on applying artificial intelligence principles to chemical engineering thermodynamics.

Max Smolaks
Senior Editor,
Data Center Knowledge

Max Smolaks is senior editor at Data Center Knowledge, a leading online publication dedicated to the data center industry. A passionate technology journalist, Max has been writing about IT for a decade, covering startups, hardware, and regulation – across B2B titles including Silicon, DatacenterDynamics, The Register, and AI Business.

Moises Levy
Principal Analyst
Data Center Sustainability

Moises Levy, PhD, leads physical infrastructure research in UPS, thermal management, and sustainability. A seasoned engineer and data center subject matter expert, Moises capitalizes on his knowledge to analyze relevant market data and produce reports that add value for Omdia’s clients.

Moises has over 25 years of professional experience, with a diverse background in planning, design, management, risk assessment, commissioning, audits, and strategic consulting for engineering projects. He has founded and managed engineering firms, with more than 15 years dedicated to data center infrastructure projects. He has led engineering projects across the IT, financial, healthcare, food and beverage, oil and gas, shopping mall, and hospitality industries.

He holds a PhD and master’s degree in electrical engineering, and bachelor’s degrees in electrical and civil engineering. He is a researcher, a contributor to standards and best practices, an author of numerous publications, and a speaker at major data center conferences.

Wendy Schuchart
Editor in Chief,
ITPro Today

Wendy Schuchart has more than a decade experience writing about the IT landscape and has another decade of experience working in enterprise IT as a coder, business analyst and software developer. Before joining IT Pro Today and Data Center Knowledge, she was the managing editor at VentureBeat. Her work has been featured in many IT publications, including Information Week, Wikibon, Network Computing, Data Center Dynamics, Green Data Center News, SDXCentral and TechTarget.

Roy Illsley
Chief Analyst Cloud & Data Center,
Omdia

Roy’s key areas of research include cloud computing, cloud-native technologies, IT strategy, IT operational management, and data center technologies. He also advises on quantum computing, automation, virtual desktop infrastructure (VDI), and workspaces. Roy uses his extensive experience combined with Omdia’s surveys and market data to understand how technologies will add benefit to businesses.

He works in the enterprise team and has over 40 years’ experience in the IT sector working for a variety of consultancy and end-user companies with experience in defense, utilities, automotive, retail, and fast-moving consumer goods industries. He joined Butler Group as a senior analyst in January 2004. Roy has worked on many major report projects, white papers, and primary research. He also delivers keynote speeches globally. He has a Bachelor of Science (Hons.) in electronic engineering and telecommunications, an MBA, and is a Member of the Institute of Engineering Technology (MIET) that holds the registered status of a Chartered Engineer (CEng).

Chris Bronk, Ph.D.
University of Houston Associate Professor and UH Cybersecurity Program Director

Chris Bronk is an associate professor at the University of Houston and director of its cybersecurity graduate program. He conducts research on the politics and diplomacy of cyberspace; critical infrastructure protection; propaganda and disinformation; counter-terrorism and intelligence informatics; and applied cybersecurity for energy and logistics. He has published a book, Cyber Threat: The Rise of Information Geopolitics in U.S. National Security. His academic work has been sponsored by the NSF, Department of Energy, Department of Defense, Department of State, Deloitte, Microsoft, and AT&T. He has served as both a Foreign Service Officer and Senior Advisor at the U.S. Department of State and developed Diplopedia, the Department’s wiki-based collaboration environment. He is a widely quoted source on cybersecurity mattes, with his opinion or input appearing in The New York Times, The Wall Street Journal, der Spiegel, Foreign Policy, Scientific American, CNN, the BBC, and The Houston Chronicle.computer science from California State University, Chico.  He is an experienced 20-year, work from anywhere veteran.

Jayne Groll
DevOps Institute CEO

Jayne Groll is CEO of the DevOps Institute and carries many IT credentials including ITIL Expert, Certified ScrumMaster, Certified Agile Service Manager, DevOps Foundation and is a Certified Process Design Engineer (CPDE). Her IT management career spans over 25 years of senior IT management roles across a wide range of industries. Jayne is very active in the DevOps, ITSM and Agile communities and is the author of the “Agile Service Management Guide.”