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Resilience and Reinvention:
Enterprise IT in 2022
Thursday, December 09, 2021
11:00 AM – 4:00 PM ET
(8:00 AM – 1:00 PM PT)
The IT infrastructure solutions that enterprises hastily deployed in 2020 appear to still be holding fast in 2021, as they await relief from “a return to normal.”
However, in 2022, many businesses will begin making real IT investments again: to address both growth opportunities and harsh realities—sustainability, cybercrime and hybrid workforces keep the pressure high; automation and AI promise solutions that, in turn, create new challenges. In this virtual event, attendees will learn about the global trends that will shape IT around the world in 2022 (and how IT could shape the world).
Thursday, December 09, 2021
11:00 AM – 4:00 PM ET
(8:00 AM – 1:00 PM PT)
Agenda
11:00 AM – 11:45 AM EST
Keynote
Presented by: InformationWeek
Sponsored by: Axway
Speaker: Daniel Mayo
11:45 AM – 12:00 PM EST
Fireside Chat
Presented by: Information Week
Sponsored by: Axway
Host: Sara Peters | Guest: Brian Otten
The session will provide an insider’s view of important industry trends, provide insights about what enterprise CxOs should expect in 2022, and give business IT strategists innovative ways to meet the challenges facing them next year.
12:00 PM – 12:15 PM
Break/Spotlight Video
Presented by: No Jitter
Sponsored by: RingCentral
12:30 PM – 1:15 PM EST
Panel Session I: Unified Communications & Collaboration: Supporting the Digital Workplace in 2022
Presented by: No Jitter
Sponsored by: RingCentral
Moderator: Eric Krapf | Panelists: Brent Kelly and Ken Zeng
It’s no understatement to say that communications and collaboration technology have kept many enterprises going through the pandemic, by supporting the remote access and digital experiences that employees and customers required. Heading into 2022, the job is now to solidify these advances and provide more consistency and strategic vision for enterprise digital workplaces. This session will focus on four key areas that will be critical to UC&C and digital workplaces in 2022:
  • The Next Normal: How enterprises and technology providers will support the modes of hybrid work that emerge from the uncertainties and debates of 2021
  • Unified Communications/Contact Center Cloud Transition: How to leverage the rapid transition to cloud services that are causing disruption and risk to established business models and traditional vendors
  • Customer Engagement: How emerging solutions require an integrative and programmable platform approach to deliver next-gen customer service, marketing engagement, and salesforce engagement
  • Workplace Mobility: How enterprise mobility will be vital in supporting a new wave of hybrid workers, frontline workers and in enabling the next normal
1:30 PM – 2:00 PM EST
Spotlight Webinar: Data Ecosystems – Why APIs are a Driving Force

Presented by: InformationWeek
Sponsored by: Axway
Speaker: Brian Otten

Access to data and data-enabled innovation are at the heart of open platform initiatives across all industries.

But what happens with that data and how does it create new value for end users and providers? How can you align your data ecosystem and ensure it is transformational, consumable, real-time, and trustworthy? Discover how an API First approach can help you build a data ecosystem that supports key initiatives for you and your partners.

2:15 PM – 3:00 PM EST
Panel Session II: The Future of Data Centers: The Convergence of Performance, Reliability and Sustainability is Coming, Don’t Be Left Behind!
Presented by: Data Center Knowledge
Moderator: Max Smolaks
Panelists: Moises Levy and Chris Bronk

The data center is the backbone of the digital world and continues to evolve with compute-intensive and data-intensive workloads taking center stage.

Responses to multiple Omdia surveys point to workloads like AI and analytics growing the fastest in the enterprise data center and in the cloud. These are increasingly processed on highly optimized servers which push the power envelope of data center racks.

Given that the ICT industry has agreed on a science-based target to reduce greenhouse gas emissions by 45% between 2020 and 2030, data center operators and their customers will need to strike the right balance between performance, reliability and sustainability. This is exemplified by responses in our colocation services survey where companies indicated that renewable energy is a strong driver for colocation adoption and is increasing in importance.

But sustainability is about more than renewable energy—new technologies can improve resource efficiencies and operations practices. Liquid cooling, smart grid ready UPS and power efficient IT equipment all have their role to play. Recycling, renewing and reusing data center equipment and components is another key way to lower the greenhouse gas emissions of the ICT industry to meet its commitments.

In this panel we will discuss best practices and where the lowest hanging fruit is to set attendees on a path to rapidly transform their business practices in 2022.

3:15 PM – 4:00 PM EST
Panel Session III: The Shifting IT Operations Landscape
Presented by: ITPro Today
Moderator: Wendy Schuchart
Panelist: Roy Illsley and Jayne Groll

Innovation, adaptability and speed are some of the major mandates that enterprises have placed on the IT department.
The ongoing evolution on the Ops side is ripe for change as the march toward higher levels of efficiency continues unabated. DevOps could eventually give way to NoOps, with its promise of fully automated infrastructure and IT management activities; while CloudOps and DevSecOps bring speed, security, and adaptability to the operations table.

Omdia also foresees an increase in adoption of AIOps as the overarching technology that can bring all the management practices (observability, rapid mitigation, augmented decision making, self-healing, auto-scaling, etc.) in IT together.

This panel will discuss the impact that various “Ops” models will have on IT in 2022 and beyond.

Speakers & Panelists:

Brian Otten
Digital Transformation Catalyst, Axway
Sara Peters
Editor-in-Chief,
InformationWeek and
Network Computing
Ken Zeng
AVP, GTM Marketing,
RingCentral
Daniel Mayo
Senior Research Director Enterprise IT,
Omdia
Eric Krapf
GM,
Enterprise Connect
Brent Kelly
Principal Analyst,
Omdia
Max Smolaks
Senior Editor,
Data Center Knowledge
Moises Levy
Principal Analyst,
Data Center Sustainability
Wendy Schuchart
EIC,
ITPro Today
Roy Illsley
Chief Analyst Cloud & Data Center,
Omdia
Chris Bronk, Ph.D.
University of Houston Associate Professor and UH Cybersecurity Program Director
Jayne Groll
DevOps Institute CEO

Prizes & Interaction

Attend the live conference on Thursday, December 09, 2021 and win! The more you participate, the more points you earn! It’s that simple. You’ll earn prize points for each activity you participate in throughout the virtual conference. Points will be calculated at the end of the live event day.
*Giveaways are limited to North American residents only. Winners are limited to one prize per calendar year for Informa Tech sponsored events.

Explorer Giveaway

30 Points

Session Viewed

25 Points

Zone Visits

20 Points

Location Chat Attended

10 Points

Documents Viewed

10 Points

Take Show Survey

Diamond Sponsor

axway-cards
Platinum Sponsor
Resilience and Reinvention: Enterprise IT in 2022
Thursday, December 09, 2021
11:00 AM – 4:00 PM ET
(8:00 AM – 1:00 PM PT)

Natalie Silvanovich
Security Researcher,
Google

Natalie Silvanovich is a security researcher on Google Project Zero. Her current focus is messaging applications and video conferencing. Previously, she worked in mobile security on the Android Security Team at Google and as a team lead of the Security Research Group at BlackBerry, where her work included finding security issues in mobile software and improving the security of mobile platforms. Outside of work, Natalie enjoys applying her hacking and reverse engineering skills to unusual targets and has spoken at several conferences on the subject of Tamagotchi hacking.